Effective Date: 7/12/2018
Confidentiality is important to everything that Pennsylvania Adult & Teen Challenge does and our addiction recovery centers are fully committed to respecting your online privacy.
What Information Do We Collect From Visitors to Our Website?
Upon visiting our Website, our server automatically logs your visit. The server logs may include information such as your web request, Internet Protocol address (IP), browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Additionally, we collect information you expressly provide. When using our Website, subscribing to our newsletter or filling out a form, you may be asked to enter your name, email address, mailing address, phone number or other contact information. You may also be asked to provide information that will assist us in determining your best placement into our programs or services, such as information relating to the condition or ailment you wish to treat and your insurance information. Similarly, we may collect payment information, such as credit and debit card numbers, when you make purchases through the Website.
Pennsylvania Adult & Teen Challenge is the sole owner of the information collected on this Website. We only have access to/collect information that you voluntarily give us. We will not sell, trade or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third-party outside of our organization, other than as necessary to fulfill your request, e.g. verify your insurance coverage through third-party software or process a credit or debit card transaction on a donation or payment.
We may disclose information collected from and about you to select trusted partners in order to process your requests regarding on of our programs or services. We may disclose the information we collect to third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, respond to legal process (such as a search warrant, subpoena or court order), enforce our Websites’ policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information (including unique device identifiers) may be provided to other parties for marketing, advertising, or other uses. We may also disclose your personal information with your express consent for other purposes not listed here.
We may use the information we collect from you in the following ways:
- To process a placement and/or consulting request
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our Website, address problems, and protect the security or integrity of the Website and our organization (we continually strive to improve our Website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To administer a promotion, survey or other Website feature
- To communicate with you about information and updates pertaining to your placement and/or consulting request.
- To monitor the Website for compliance with the law
We may use non-personal information for statistical analysis, research, and other purposes.
Your Access to and Control Over Information
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and sensitive data will be encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and keep your account information secure. We urge you to be careful about giving out information in public areas of the website like message boards.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third-party.
We use “cookies” on this Website and similar technologies to understand and save your preferences for future visits and compile aggregate data about Website usage and interaction so that we can offer better experiences and tools in the future. Usage of a cookie is in no way linked to any personally identifiable information on our Website.
We may contract with third-party service providers that use these technologies to assist us in better understanding our Websites’ visitors. They may collect information about your online activities over time, on other devices, and on other websites or apps, if those websites and apps also use the same service provider.
We will use reasonable means to protect the privacy of the information you send us by email. However, because of the risks outlined below, we cannot guarantee that email communications will be confidential. Additionally, we will not be liable in the event that you or anyone else inappropriately uses your email.
This website contains links to other websites. Please be aware that we have no control over these third-party websites and we are not responsible for the content or privacy practices of such other websites and make no warranty or representation as to the content of those resources. Their inclusion does not constitute an endorsement or recommendation. We encourage our users to be aware when they leave our website to read the privacy statements of any other site that collects personally identifiable information.
Photos and Images
To preserve patient anonymity, models have been used on all photos and images on this Website. Images and Photos are used on our Website to compliment our content and are shown for illustration purposes only and does not imply endorsement by the models nor that the models depicted in the photos are in any way associated with us or any of our programs or services and they do not have any medical conditions, problems, issues or addictions. Their depiction on our Website explicitly is used to enhance the Website with visual depictions of people in general and not someone with a medical problem. No association or misrepresentation should be made by our Website users that a model has a medical condition and no voluntary association or confusion should be made that the model depicted in the images has a medical condition.
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from Website visitors. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
All of the contents on the Website, including any images, text, external links, graphics or any other material posted on the Website, are intended solely for informational purposes. The information contained herein is not necessarily a substitute for professional medical advice, treatment or diagnosis of any disease or disability. Please seek advice consulting a qualified medical professional with any questions that you may have regarding your physical or mental health condition(s). If you are experiencing thoughts of suicide or any other medical emergency dial 911 or visit your local emergency room.
Pennsylvania Adult & Teen Challenge
33 Teen Challenge Road
P.O. Box 98
Rehrersburg, PA 19550